Anyone that’s used an LLM like OpenAI’s ChatGPT knows that you need to fact check any fact that an LLM tells you. Recently this phenomenon came to the forefront when two lawyers cited six fake cases that were made up … Read More
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Why are my results getting worse? How to account for model drift with public LLMs.
If you use public LLMs for any length of time, you’ll probably come across one of the more frustrating issues that can occur. Over time you may notice that the responses you’re getting back from the LLM are changing, usually … Read More
Best Practices to Protect Personal Identifiable Information (PII) with LLMs
Large language models (LLMs) are advanced artificial intelligence (AI) tools that exhibit powerful capabilities, including text generation, language translation, and content creation. However, utilizing LLMs in conjunction with personally identifiable information (PII) introduces significant risks. PII refers to information that … Read More
Generative AI and User Research: How Product Leaders can leverage AI to better understand their users
Product leaders are always striving to create products that meet the needs and expectations of their users. To do this, it is essential to have a deep understanding of user behavior and preferences. Generative AI and user research provide an … Read More